When a Subject joins the Session room, there are several things you’ll want to verify before doing a Test Record, prior to beginning your shoot.
Check Internet Speed
When a participant enters a room for the first time, OpenReel runs an internet speed test. This speed test will be monitored and re-checked throughout the duration of the session. Both the Director’s & Subject’s upload speed and download speed should be greater than 3Mb/s for best performance. If you click on the information “i” icon this will allow you to check the internet speeds for your Subject’s in the Room!
Tip: If your recording subject is operating on 4 CPUs or less, it is highly recommended for them to close out and force quit any intensive apps running on the computer. Check out our Webcam Subject Prep sheet to help!
Check Battery Levels
Note the Subject’s battery level in the upper right-hand corner of the Subject viewing screen. A Subject’s device should be as close to 100% charged as possible, as you do not want the Subject charging and recording at the same time. Both charging and recording utilize a lot of processing power, and doing both at the same time could risk overheating the phone.
Check Device Storage
Verify that the Subject has at least 5 GB of storage available on their device. You can confirm the Subject’s available Storage in the lower right-hand corner of the Subject viewing screen. Remember you will not be able to see the storage for any webcam participants.
Monitor for any Audio Feedback
Audio feedback can be cause devices to be using the speakers and microphone at the same time. To get a clean audio recording, make sure any participants are not producing any feedback. You can hear this happen when someone is in a location that produces a lot of echo or if someone's speakers are turned all of the way up.